Fast-growing Digitex Futures is looking for a superstar Customer Support Agent to add to its expanding team. This position requires a person with specialized knowledge who is familiar with both cryptocurrencies and futures markets. You should be comfortable answering questions and providing assistance to clients via live chat, so you will need impeccable written English and be able to express yourself politely and professionally at all times.
The goal is to provide solutions and assist users on our platform or website, thereby enriching the user experience and improving customer retention. You will be required to carry out the following functions, among other occasional duties